Your new business The UK's leading facilities management and professional services firm, with a large, diverse customer base ranging from banks and retailers to hospitals, schools, and government offices. There is no limit to what you can achieve with over 77,000 employees, 100+ office locations, and thousands of customers across the country. Banks, retailers, hospitals, schools, and critical government sites are among their clients. Every day, they want to make a difference in the lives of millions of people. Your new position As a Billing Analyst, you will be responsible for overseeing the resolution of customer queries and data requests. Coordination of customer estate changes to ensure customer portfolios are maintained, as well as management of all incoming and outgoing mail. Furthermore, you will be managing email inboxes as well as answering phone queries and requests and dealing with them as needed. Finally, assist the Energy Bureau team with ad hoc contract needs. This role is critical in ensuring the smooth delivery of our contract commitments while focusing on providing an excellent, robust service. On-the-job training and relevant training sessions will be used to establish knowledge and understanding. What you will require to succeed Excellent organisational skills Ability to work in a group or on your own ability to work under pressure and solve problems on one's own IT literate with experience with Excel, Word, and PowerPoint is required. Experience in finance is preferred. 5 A-C GCSEs, including Maths and English What you will receive in return Pension Employee Shares Scheme Salary Finance Options Life Assurance Cycle to Work Scheme Holidays Competitive Pay Working from a Distance (once a week in the office) What you must do now If you're interested in this position, please click 'apply now' to send us an up-to-date copy of your CV, or call us right away. If this job isn't quite right for you but you're looking for a new opportunity, please contact us for a confidential career discussion. #4369444