data jobs logo

Advertise Your Data Jobs

Source high-quality candidates from our extensive 
database and fill vacancies fast!

About the Job In Detail

Operations Insight Analyst

Posted on 
15-12-2022
London
£50-55K
Job Category: 

Job Description

The Company This rapidly growing marketplace app, headquartered in central London, have more than 20 million registered users in over 140 countries. Heavily utilised by millennials, in the US they have grown 300% over two years. Their mission is to empower the next generation to transform fashion, and their team are dedicated to serving the needs of their global community. The Role To support their mission, they have set up a new customer experience product team, whose primary goal is to develop a best-in-class self-service help and dispute experience for every user. You will join the cross-functional CX team, working closely with the product manager and with other key stakeholders business-wide to evaluate the effectiveness of current strategies and workflows. This person will be expected to perform and communicate impactful analyses to improve the customer experience and influence the CX roadmap. Tools used within the role include SQL, Excel and Looker. The Candidate An analytical mind with good problem solving skills Commercial awareness Strong proficiency in SQL and the ability to work with large datasets Experience working in analytics, ideally within an operational environment Ability to communicate complex problems and analysis with a variety of stakeholders (some non-technical) Job Owner:£d.prosser Tagged as: Excel, SQL

The Company This rapidly growing marketplace app, headquartered in central London, have more than 20 million registered users in over 140 countries.
Heavily utilised by millennials, in the US they have grown 300% over two years.
Their mission is to empower the next generation to transform fashion, and their team are dedicated to serving the needs of their global community.
The Role To support their mission, they have set up a new customer experience product team, whose primary goal is to develop a best-in-class self-service help and dispute experience for every user.
You will join the cross-functional CX team, working closely with the product manager and with other key stakeholders business-wide to evaluate the effectiveness of current strategies and workflows.
This person will be expected to perform and communicate impactful analyses to improve the customer experience and influence the CX roadmap.
Tools used within the role include SQL, Excel and Looker.
The Candidate An analytical mind with good problem solving skills Commercial awareness Strong proficiency in SQL and the ability to work with large datasets Experience working in analytics, ideally within an operational environment Ability to communicate complex problems and analysis with a variety of stakeholders (some non-technical) Job Owner:
£d.prosser Tagged as:
Excel, SQL

Additional Information

Vacancy Reference

Other Related Jobs

1 2 3 17
Testimonial

Our satisfied clients’ views

Data Jobs Trust Pilot ReviewsView More
quote 01
Logan Robertson
5 Stars 01
I was having a hard time finding a job in my niche, so it was a blessing to find a site like this with so many vacancies lined up, specifically for people working in data.
reviews quote2
Terry Obrien
star reviews2
I highly recommend this website as it is very useful for finding data analyst jobs. User-friendly and offers relevant information on each job listing.
reviews quote3
Liam Williamson
star reviews3
The process of applying for a job on data jobs was really smooth. They have real companies advertising real vacancies with great wages, which is absolutely amazing.
Data Jobs CTA

Find the Right Data Job for You

Build Your Career in Data

Data roles with top employers
Have questions about what we do?
Contact us now!
data jobs mobile
We are the premier data jobs site in the UK, offering a high-performance platform with a range of job posting services and job search tools.
data jobs logo
We are the premier data jobs site in the UK, offering a high-performance platform with a range of job posting services and job search tools.
2022 © Copyrights Data Jobs